If your sent message in receiver's mailbox has incorrect information in a field "From", it means that you have entered this information in your signature, which is used for outgoing messages.

You need to change this signature:
 

1. Come into the letterbox Settings, and choose the section Signature,
 

2. Enter and confirm information that appears in the "Full name” section.

Vahemälu ja küpsiste puhastamine brauseris aitab määrata vigu, mis põhjustavad tõrkeid veebilehe kuvamisel, kui portaalis on tehtud disaini või funktsionaalsuse muudatusi. Kui vahemälu mitte puhastada, brauser kasutab vanu andmeid uute asemel, mis võib põhjustada vigu. Vahemälu ja küpsiste puhastamine eemaldab neid vigu.

Mõnikord on vaja Vahemälu puhastada rohkem kui üks kord.

Google Chrome 38.0

• Valige Tööriistade ikoon ,
• Klõpsake Seadistused,

• Klõpsake Näita täpsemad seaded,

• Valikus "Privaatsus," klõpsa Puhasta sirvimis andmed,

• Tähistage järgmised lahtrid:
       Empty the cache
       Delete cookies and other site and plug-in data

• Klõpsa Clear browsing data,
• Sulge ja taaskäivita brauser.

Mozilla Firefox 33.0

• Klõpsa Tools   ikoonile ja valige History,

• Klõpsa Clear Recent History,

• Ripmenüüs "Time range to clear", valige Everything,
• Valikul "Details," klõpsa nool alla,
• Valige järgmised linnukesed:
       Cookies
       Cache
       Active Logins

• Klõpsa Clear Now,
• Sulge ja taaskäivita brauser.

Internet Explorer 11

• Valige Tools  ja vali Internet Options,

• Valikus "Browsing history," klõpsa Delete,

• Valige järgmised linnukesed:
       Temporary Internet files and web site files
       Cookies and web site data

• Klõpsa  Delete,
• Klõpsa OK
• Sulge ja taaskäivita brauser.

Kui kasutate mõnda teist brauserit või teist versiooni, siit leiate infot vahemälu puhastamiseks.

If you have deleted messages from the folder, go to "Trash" and use the search form who is located on the top corner to find the necessary deleted posts. If the letter was found, restore it to folder "Incoming”.

If you delete messages from the folder "Trash” (or repeatedly press to clean the trash)  deleted messages of the last seven days can be restored back.

If you clear the entire contents of a folder for example the Spam folder or any other in this case, letters are deleted immediately without trading in Trash. These letters can’t be restored.

1. Check if these letters aren’t already in your mailbox. Check all the folders, especially folders – Subscribed, List, Spamand Trash. When you check the folders, use the search in the upper right side.

2. Open Settings, section Filtersand make sure that specific reciever or domain are not in the list of email addresses, witch for example, are automatically deleted.

3. Perhaps for a long time you have not used your mailbox and it became inactive. Log into your mailbox through the web page and ask to message sender, if he can send you message repeatedly.

From the person who was sends you a message, find out if after sending the letter, it came back with text - letter is not delivered. If such a warning has come, there is definitely written a reason, why letter is not delivered. Please forward this notification letter to us.

4.Pay attention to size of the mailbox - perhaps it's full. Clean the mailbox and ask to resend the letter.

! ! If these methods not topical to you, write to usyour question and this kind of information – from which addresses must come the letters, what is the topic of the letter, date and time of dispatch.

1. Clear your browser cache. Clearing the Cache and Cookies in a browser helps to fix issues, which cause errors on a webpage if portal has got any changes of design or functionality. If cache is not cleared, browser will use old data instead of new, what can cause errors. Sometimes you need to cleaned a cache several times in a row, then you must turn on browser and enter to your e-mail.

2. Update your browser to its latest version. Perhaps you are using an outdated browser version which our site no longer technical support. In this connection time, some site functions may become unavailable or not work properly.

   !Check if the problem recurs on a different browser.

   ! Check if your browser enable JavaScript and Cookies.

In case if the above steps have not helped, contact us indicating information as detailed as possible for your actions and the resulting error. Send us screen-shots.